866.318.3116

Welcome to Puracyn Plus OTC Store!

Customer Service

Shipping & Delivery
Hours of operation are Monday through Friday, 8AM-5PM PST. Overnight orders placed on Friday may not arrive until the next Business day. During winter months, orders may be delayed due to risk of freezing.
Privacy & Security
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Returns & Replacements
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Ordering
For overseas and International orders, please call 866-318-3116.
Payment, Pricing & Promotions
All prices and promotions are subject to change without notice.
Viewing Orders
If you sign up for an account through our online store, you will be able to access your orders.
  1. Click the Log in link at the top of the store.
  2. When prompted, enter the Email Address that is associated with your account, and your Password. Then, click the Log In button.
Updating Account Information
  1. Click the Log in link at the top of the store.
  2. When prompted, enter the Email Address that is associated with your account, and your Password. Then, click the Log In button.
  3. Use the links on the left to navigate to your account information and click edit to edit your account information. Rember to save your changes before logging out.
New customers can sign up for your online store through the main page My Account section or through the order process. They should click on the [Create an Account] button and fill in the details